Information about COVID-19

Food pick-up for families receiving free or reduced lunch will still occur as a drive-though service from 8:00am-4:00pm on Tuesday 4/28, 5/12, 5/26, and 6/9. If closures are extended, additional dates will be added.

2020-03-10 (5)

What is Coronavirus?

Coronaviruses are a family of viruses that include the common cold. COVID-19 is a new form of the virus that originated in China and has since spread to communities around the world, including North Carolina.

What are the symptoms?

You can help stop COVID-19 by knowing the signs and symptoms: fever, cough, shortness of breath, AND having been in close contact with a person known to have COVID-19 or live in or have recently traveled from an area with ongoing spread of COVID-19. Call ahead before you go to a doctor’s office or emergency room. Tell them about your recent travel and your symptoms.

How does COVID-19 spread?

COVID-19 is a new disease and all the avenues of how it spreads are not completely understood.  What we do know is the virus is thought to spread mainly from person-to-person. In other words, between people who are in close contact with one another (within about 6 feet) and through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.

What can I do to help stop the spread?

The CDC encourages the following:

What is the distance learning plan at TESG? 

Teachers will use the following web tools and methods to facilitate instruction and feedback:

  • WebsitesEvery Monday morning at 10:00am, each House’s website will go live with new content! You will find the links on the House Websites page of our website. These websites will host all the assignments, links, resources, and other information your student will need to complete their work. Arts classes also have websites with activities for students to complete! Assignments will be due on a weekly basis by 11:59pm Sunday nights. Submission requirements and processes will vary by House, so be sure to read the assignment descriptions carefully and reach out to teachers with any questions about how to submit assignments. 

  • Office Hours: During certain hours each day, each House will hold virtual office hours using Zoom. When you log into the Zoom session, you or your student will be able to talk to one of the House teachers about assignments and lessons, ask questions, get login help, or just check in and say hi! No need to wait for your homeroom teacher’s time–anyone in the House can help! These are not private Zoom sessions, so this is not a time to conference about individual student progress or anything too personal.

  • Student Conferences: Each homeroom teacher will connect with their students individually on a weekly or biweekly basis for conferences via Zoom or phone. These conferences might include reading, writing, or math talks; conversations about assignments; or discussions about questions a student may have.

How will I know if my student is completing their work?

Teachers will enter scores for the past week’s assignments by 5:00pm each Tuesday in PowerSchool. These will be visible immediately in the Parent Portal. 

We have no internet access and/or no device. What can we do?

If you have a device, but no internet, Spectrum is offering free home internet access for K-12 students. Enrollment is by phone: 1-844-488-8395.

While the school can’t offer loaner devices or facilitate the exchange of goods or services between families, we do know that there are both folks wanting to donate devices and folks who may need devices. We encourage families to continue communicating directly with each other about what you may need or have to offer via Facebook or other social media.

If you are unable to secure a device for your student, please let your teacher know. We can provide hard copy packets of work for your student. These packets will be placed in a dropbox location outside the school doors each Monday. You will need to come to the school to pick up the packet at some point each week. There will also be a drop box for completed work. Completed work will be due each Sunday. Staff will collect the completed work each Monday for scoring. If you need this option, we will communicate more details directly with you. Hard copy pick up will begin March 30.

What about EC students?

We are committed to continuing services for our students with individualized education plans. Families will work with the Diverse Learners Team so these services can be provided remotely.

What about my library books and field trip refunds?

The library is blocking all fines through their closure. If we are still closed, but the libraries re-open, the school will handle the return of any books in your children’s book bins and cubbies. You will need to return any books your child has with them, so check their backpacks!

Field trip refund checks were mailed on Monday, March 30.

My Hot Lunchbox refunds should already be hitting your accounts. These refunds will stay as credits in your account if your child returns to school at TESG next year. If you leave TESG, the credits will be refunded to the card used to purchase the meals.

What is “social distancing”?

Please remember that closing schools and limiting large gatherings are only part of this social distancing effort. To really stop the spread of COVID-19, doctors and health officials recommend limiting playdates and public playground or play place visits. Please see the following resources for more information about social distancing and flattening the curve. We can all do our part!

Things are getting difficult for folks and I need help/want to help. What can I do?

Employment and Financial Needs

  • If you need to apply for unemployment during the COVID-19 outbreak, the Governor’s most recent executive order includes changes to make that process faster and easier. Click here for details.

  • If you have financial needs or wish to donate to help others, the United Way of Greater Greensboro has set up a COVID-19 Relief Fund. Click here for details.


  • TESG is prepared to continue providing food boxes for families who need food. We already have these funds in our budget and will continue to communicate when pick-ups are available. 

  • GCS is also feeding any child age 0-18 at specific locations throughout the county. Their director of Child Nutrition encouraged us to make sure our families were aware of this opportunity, as well. Please find more information here

  • If you need additional food, Second Harvest Food Bank and Greensboro Urban Ministries are still operating, though schedules and protocols may be modified. 

  • If you would like to help, Second Harvest Food Bank is currently conducting a virtual food drive. Click here for more information.

Internet Access and Devices

  • Spectrum Internet is offering free home internet for all families with K-12 students for the next 60 days. If you do not have internet at home, please consider taking advantage of this offer. Call 1-844-488-8395 to subscribe.
  • TESG is unable to provide loaner devices to students due to liability concerns and limited IT support. If your student has no access to a device once online learning becomes required, please contact the directors at, and we will ensure that hard copy materials are available for your student.  
  • While the school can’t facilitate the exchange of goods or services between families, we do know that there are both folks wanting to donate devices and folks who may need devices. We encourage families to continue communicating directly with each other about what you may need or have to offer via Facebook or other social media.

How can I access health and mental health care?

If you have questions about testing you should contact your primary care provider.

  • For information about Cone Health’s COVID-19 response, click here.

  • For the NC DHHS hotline, call 1-866-462-3821

  • Mental Health Greensboro is continuing to offer services remotely. Visit for more information about the free mental health services available.

Where can I learn more?

What can I say to my child?

In their recent communications about coronavirus, UNCG included the following statement, which we also wanted to share with our community:

It is understandable to feel uncertain or anxious when information is changing rapidly. When we feel uncertain and anxious, we are more vulnerable to allowing assumptions, stereotypes, and soundbites to influence our decision-making. Please remember to be thoughtful about the information sources you rely on and your assumptions about, and reactions to, others. Showing compassion, empathy, and respect for each other are critical to our community.